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IT Portfolio

The tools and approaches that got you to where you are today are not necessarily the same things that will bring your organization to the next level. INA brings wide-ranging knowledge of IT solutions to both customers across the public and private sectors. We can help you take a systematic approach to the management of your IT investments, so you can be best-positioned to identify what's working, what could be better, and the holes in your gamer that could be addressed with acquisition of new, innovative technologies.

Remote Management of IT Infrastructure

Depending on the nature of your organization, remote management of IT systems and assets may not even be a choice. So, are you using the right tools and approaches to efficiently manage IT operations across the entire enterprise, regardless of location or business unit? As experts in remote IT administration for our own systems, we can help you identify the steps you need to take to make sure systems of all kinds servers, databases, storage units, workstations, mobile devices, and more can be easily managed on a remote basis.

Design, Engineering & Integration of Networks

Some organizations require implementation and integration of custom networks due to business or security requirements. INA has successfully conceptualized, built, and rolled out networks for a wide range of customers. If the cloud isn't right for you for one reason or another.

Service Desk Support & SLA Management

INA has a record of providing quick and responsive help desk services for all kinds of customers. Using ServiceNow Customer Service Management, we assign a single point of contact (SPOC) to an issue who is responsible for tracking it from its initial reporting through resolution. We catalog issues to make sure that solutions that are conceived and used today can be easily leveraged to solve similar issues in the future. With a geographically dispersed workforce, we are positioned to provide 24/7 support for all kinds of technical issues.

Cloud Expense Management

Some cloud services come with native expense tracking tools, but INA can help you select and implement expense management platforms that give you an intuitive, clear snapshot of where money is being spent, enabling you to understand what you’re getting out of each dollar. Cloud-based architectures offer the advantage of flexible pricing. Especially if you're using multiple cloud service providers, INA can help you track and best leverage every dollar spent.

Cross-Platform Cloud Orchestration

Organizations that have systems running on multiple cloud service providers need to be sure that their systems work well not just on their own, but in conjunction with each other. AWS, Azure, Google Cloud, and others tools like Cloudify can help make sure that you don’t have to worry about systems on disparate clouds falling out of sync with each other.